4 Things You Should Never Say to Your Customers

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Small Businesses: Here Are 4 Things You Should Never Say to Customers

Have you ever lost patience while waiting in line because it wasn’t moving fast enough? Or have you felt annoyed after reading a nasty comment directed at you? I know I have. And I have my limbic system to thank. Also known as the ’emotional brain’, this is the area of the brain that responds to stress and perceived threats…. Read more »