Have you ever run across this button and wondered why it is there? You’re not alone. In fact about 30% of questions from users revolve around this button and how it got there.

Here are the two top reasons that your paper is most likely not updating, and what can be done about it.

No Page Views:
A peek a day, keeps the update button away!
When a paper is created we will ensure that it updates automatically for the next 48 hours for daily papers, and for the next two editions for weekly papers.If there have not been any page views after 48 consecutive hours, or two consecutive weeks, papers will switch from automatic update to manual update.

When this change occurs you will see an “Update Paper Now” button at the top of the page. Click on it, and get your presses rolling.Depending on the amount of content we need to retrieve and analyze, the refresh can take anywhere from a few seconds up to a couple of minutes.

Twitter List Changes: Are you the owner of a list based paper? List’s can change. Take a minute to verify that your Twitter list matches the list under your Daily’s settings.

Now your thinking… “but I haven’t made any changes!”

Take a quick look anyway. We have publishers report that indeed “something” has changed on their twitter list and a trailing digit or letter of a list name is no longer there.

A change on a list, means a change under your paper’s settings. Your changes will be reflected the next scheduled update for your paper.Good weekend and good publishing.

Kelly Hungerford on wordpressKelly Hungerford on twitterKelly Hungerford on linkedinKelly Hungerford on google
Kelly Hungerford
Kelly's a Community Builder, Social Brand Strategist and Marketing Operations advisor to startups.

As former Head of Marketing and Communications for Paper.li, she was responsible for building customer-centric Marketing and Customer Care operations to support Paper.li's rapidly growing customer base.

She's currently the moderator of Twitter's fastest growing chat, #BizHeroes, and digital advisor to 4ento.com and Osargenews.com

Published by

6 Responses to “Keep Those Papers Publishing!”


    Gracias por aportar una idea tan interesante como Paper.li
    ¿Sería posible modificar los títulos de las secciones? En mi caso, por ejemplo, las noticias no se corresponden ya que aparece una sección de Deportes, Tecnología o Arte y Entretenimiento que no encaja con la temática que he seleccionado para el periódico.
    Gracias, una vez más, por la atención.

  2. Kelly at Paper.li

    Menadel – It is not currently possible to modify the headline titles, however we will be rolling out new functionality in the near future that will allow publishers more control and better management over their content.

  3. ruffle tom

    Hi there,
    I can’t even set my twitter lists as a resource. Is there any place where I can find a “how to” help? Thank you in advance!

  4. Kelly at Paper.li

    We can’t rule out 3rd party issues and last weekend there were reported issues with lists and home timelines on Twitter, so that could have affected your Paper.li.

    Check out the support center and see if that helps http://support.paper.li/home

    If it persists, please submit a ticket through the support center.

  5. Kelly Hungerford

    Hi Daniel,

    We strongly believe in keeping the title of the article in tact, so I don’t see us modifying and allowing for the re-writing of articles titles anytime soon.

    I hope that helps clarify.


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>